
Published 29th July 2008
July 29th, 2008, Cardiff – Cardiff-based Vista Support Services Group Ltd, a leading independent EPOS maintenance services company, has been bought-out by its long-established management, from former parent Digipos Store Solutions Group.
Vista has been acquired by Vista’s Managing Director, Brian Norman, and Finance Director, Richard Olds, in a significant undisclosed deal.
“The management buy-out agreement will allow Vista to independently explore new maintenance services across a wide range of retail vendors and will also be able to continue to partner with DSSG on the major UK clients already provided with on-site maintenance and repair services,” said Brian Norman.
“This means Vista can aggressively pursue its goal of becoming the number one maintenance specialist in the UK within retail and hospitality sectors. We are excited about the prospect of operating as an independent company and growing our reputation for providing a high level of customer service and satisfaction.”
Vista provides support and maintenance to EPoS systems operated by retail and hospitality companies throughout the UK and has contracts with major blue chip companies including Lloyds Pharmacy, Spar, Peacocks, Londis, Vision Express, Game, Dunelm and many more.
With headquarters and technical facilities at the Pentwyn Business Centre in Wharfedale Road, Cardiff, the company was established in 1997 and has a network of more than 160 engineers and staff throughout the UK.
Commenting on the sale, Graham Worsfold, Executive Chairman of DSSG, said: “The management of all existing and future maintenance contracts in the UK will continue to be supported by the Vista team. The DSSG services group will also work with Vista to provide access to the expanded services capability at our Benelux-based European retail services hub. This means from a group perspective our UK and European retail clients will have total stability and also can now gain access to enhanced range of retail specific services for UK and international deployment.
“At the same time, Vista has the means to pursue its own expansion whilst continuing to provide maintenance support of our DigiPos Retail Blade technology.”
About Vista Retail Support:
Vista Retail Support is a leading, independent EPoS maintenance services company supporting customers in the UK, Europe, America and expanding across the Globe. At its core Vista offers a range of EPOS and support services including cabling and installation, hardware maintenance, and contact centre management which provides cover for its clients 365 days a year, 7 days a week. Clients include, Midlands Co-op, Lloydspharmacy, Londis, Dunelm and Spar.
www.vistasupport.com
About DSSG:
DSSG was founded in 1994 in the UK and today is a multi-national retail group that has installed successfully installed over 250,000 retail solutions via its wholly owned subsidiaries operating in 15 countries. Vista was acquired as part of the UK investment in IS Retail in 2000 and has grown its specialist field maintenance operations to employ over 120 trained engineering staff. RTC Ltd was acquired from NSB UK in 2002 and included the maintenance and services activities in the UK. The RTC business unit was subsequently absorbed into the two separate maintenance and services divisions now operated by Vista and separated under the terms of the MBO.
PR CONTACT:
Tanya Pring
Fieldworks
Tel: (+44) 1435 873080
tanya@fieldworksmarketing.co.uk